Museum Floor Assistants at the expERIEnce Children’s Museum are the first line of the customer service experience at the museum. The assistants will handle all aspects of museum work: cleaning and maintaining the museum facility and its exhibits, welcoming guests, answering phones, and attending to birthday parties. The assistant’s job is to support the ECM’s mission by enriching the lives of children through a positive experience when visiting the museum.
The Museum Manager will be a critical member of the Operations team focused on delivering an engaging and memorable visitor experience. The Manager will play a key role in the daily operations of the Museum: ensuring a smooth admissions process, overseeing daily operation of the point-of-sale system, providing visitors with exceptional customer service during their visit, and supporting the floor staff and visitors to ensure that they have an extraordinary learning experience for children and their families. The Museum Manager will be essential to fulfilling the mission of the expERIEnce Children’s Museum.